SERVICES
Customer Support Service
Make your business grow with a call center offering assistance with high quality standards by an integral, trained and committed work team. The top priority of any business should be exceptional customer service. Our well-trained experts are committed to providing real-time friendly customer support and solutions.
Technical Support Service
We are a fully qualified and experienced IT support team that provides technical support outsourcing to businesses in all sectors.Our team will work with you to provide customers and employees with reliable technicians, ensuring all issues can be resolved from within the business to save time and money.
24/7 Chat Support
Our outsourced live chat support allows customers to ask for help or further details about your company without needing to call in, enabling chat agents to close cases quickly and easily. We can adapt how we handle our live chat service to suit your business’ needs and preferences.
24/7 Email Support
Our email support outsourcing services allow you to put all that burden on us instead, focusing on keeping your company growing while our expert staff handles emails 24/7. We have a wide range of experts from different fields, all fully prepared to take charge of your customer emails.
HelpDesk
Our help desk professionals will serve as the first point of contact when your customers require help, offering unmatched customer service and technical support. By outsourcing your help desk support with NetEmpire, you can trust that your clients will receive the help that they need, whenever they need it.
IT Infrastructure Services
NetEmpire will lead your outsourced IT infrastructure with care, modernizing platforms and technologies for enhanced agility and scalability with top infrastructure managed services. We deliver innovative IT infrastructure solution and support services, along with application and security services using both cloud and traditional technologies, combined with collective business, technical and industry expertise.
NOC
NetEmpire's Managed NOC Services Include 24/7 Infrastructure Monitoring And L2, L3 Tech Support To Efficiently Handle Your IT Infrastructure Issues.
IT Security Services
As An IT Security Services Provider, NetEmpire Is Here To Help. Using A Layered Cyber Security Strategy, We Provide The Utmost Protection: From The DNS Layer, To The Network, To The Endpoint. NetEmpire Offers End-To-End Information Security Services From IT Security Consulting To Pentesting And Enhancing Cybersecurity Posture To Reduce Risks And Minimize Consequences Of Cyberattacks.
Post Warranty Support
We Provide Our Customers With The Ability To Extend The Life Of Their Systems And Support While Still Having Access To Expert-Level Engineers Taking Care Of Their Issues. We Provide Support Services On Post-Warranty, End-Of-Life (EOL), And End-Of-Service-Life (EOSL) Devices.
